FAQ

How much is shipping?
Free on UK orders of £30 or more. Below £30, standard shipping is £3.99.

How long does delivery take?
Standard UK delivery is 7–14 business days.

Do you ship outside the UK?
Not at the moment. We ship to UK addresses only.

Can I return an item?
Yes, you have 30 days. Full details are in our Refund policy. To start a return, send us a message through the Contact page with your order number.

Are these products a medical treatment?
No. Our products are sold for everyday comfort, not as a treatment, and are not a substitute for medical advice. If you have a neck, back or spine condition, check with a healthcare professional before use.

Which size should I choose for the Adjustable Lumbar Support Belt?
It comes in five sizes, from Small (88 cm) to XX Large (114 cm). Choose from the option list on the product page. If you are between sizes, contact us before ordering.

What payment methods do you accept?
We accept PayPal.